行业认证服务业
认证种类汽车质量管理体系认证
服务内容IATF16949汽车质量管理体系认证培训辅导
IATF16949认证IATF16949汽车质量管理体系认证
名称IATF16949汽车行业管理体系认证
IATF16949认证培训汽车质量管理体系内审员培训
IATF16949认证辅导汽车质量管理体系认证辅导
IATF16949认证咨询汽车质量管理体系认证咨询
审核材料协助准备
*资料协助整理
审核流程协助推进
价格费用优惠面议
适用标准IATF16949:2016
所需资料协助整理
interactions, so as to achieve the intended results in accordance with the quality policy and strategic
direction of the organization. Management of the processes and the system as a whole can be achieved
using the PDCA cycle (see 0.3.2) with an overall focus on risk-based thinking (see 0.3.3) aimed at
takingadvantage of opportunities and preventing undesirable results.过程方法包括按照组织的质量方
针和战略方向，对各过程及其相互作用进行系统的规定和管理，从而实现预期结果。可通过采用PDCA
ⓒAIAG, ⓒANFIA, ⓒFIEV, ⓒSMMT, ⓒVDA-2016-版权所有，翻印必究
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IATF16949：2016
循环（见0.3.2）以及始终基于风险的思维（见0.3.3）对过程和整个体系进行管理，旨在有效利用机遇
并防止发生不良结果。
The application of the process approach in a quality management system enables:在质量管理系统中
Customer requirements 顾客要求
all requirements specified by the customer (e.g., technical, commercial, product and manufacturing
process-related requirements, general terms and conditions, customer-specific requirements, etc.)
Where the audited organization is a vehicle manufacturer, vehicle manufacturer subsidiary,
or joint venture with a vehicle manufacturer, the relevant customer is specified by the
vehicle manufacturer, their subsidiaries, or joint ventures.
顾客要求
2 Normative references 规范性引用文件
The following documents, in whole or in part, are normatively referenced in this document and are
indispensable for its application. For dated references, only the edition cited applies. For undated
references, the latest edition of the referenced document (including any amendments) applies.下列文
件对于本文件的应用是必不可少的。凡是注日期的引用文件，仅注日期的版本适用于本文件。凡是不注日
期的引用文件，其新版本（包括所有的修）适用于本文件。
ISO 9000:2015, Quality management systems — Fundamentals and vocabulary ISO 9000：2015 质量管理体
系 基础和术语
3 Terms and definitions 术语和定义
For the purposes of this document, the terms and definitions given in ISO 9000:2015 apply.ISO 9000：
2015界定的术语和定义适用于本文件。
顾客要求
顾客规定的一切要求（如：技术、商业、产品及制造过程相关要求，一般条款与条件，顾客特殊要求
等）。
当被审核单位是汽车制造企业、汽车制造企业的子公司、或者与汽车制造企业的合资企业时，相关顾
客由汽车制造商、其子公司或合营企业*
Fault tree analysis (FTA) 故障树分析法（FTA）
Deductive failure analysis methodology in which an undesired state of a system is analysed； fault tree
analysis maps the relationship between faults, subsystems, and redundant design elements by creating a
logic diagram of the coverall system分析系统非理想状态的演绎故障分析法；通过创建整个系统的逻辑
框图，故障树分析法显示出各故障、子系统及冗余设计要素之间的关系
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