上海IATF16949认证ISO认证标准汽车质量体系

用过程方法能够：
a) understanding and consistency in meeting requirements;理解并持续满足要求；
b) the consideration of processes in terms of added value;从增值的角度考虑过程；
c) the achievement of effective process performance;获得有效的过程绩效；
d) improvement of processes based on evaluation of data and information.在评价数据和信息的基
础上改进过程。
Figure 1 gives a schematic representation of any process and shows the interaction of its elements.
The monitoring and measuring check points, which are necessary for control, are specific to each
process and will vary depending on the related risks.单一过程各要素及其相互作用如图1所示。每一过
程均有特定的监视和测量检查点以用于控制，这些检查点根据相关的风险有所不同。
.1 Scope—automotive supplemental to ISO 9001:2015范围—汽车行业对ISO9001：2015的补充
This Automotive QMS standard defines the quality management system requirements for the design
anddevelopment, production and, when relevant, assembly, installation, and services of
automotive-relatedproducts, including production with embedded software.本汽车QMS标准规定了汽车
相关产品（包括装有嵌入式软件的产品）的设计和开发、生产，以及（相关时）装配、安装和服务的
质量管理体系要求。
This Automotive QMS standard is applicable to sites of the organization where manufacturing
ofcustomer-specified production parts，service parts，and/or accessory parts occur.本汽车QMS标准适用
于制造顾客*生产件、服务件和/或配件的组织的现场。
This Automotive QMS standard should be applied throughout the automotive supply chain.应当在整个汽车
供应链中实施本汽车QMS标准。

2 Normative references 规范性引用文件
The following documents, in whole or in part, are normatively referenced in this document and are
indispensable for its application. For dated references, only the edition cited applies. For undated
references, the latest edition of the referenced document (including any amendments) applies.下列文
件对于本文件的应用是必不可少的。凡是注日期的引用文件，仅注日期的版本适用于本文件。凡是不注日
期的引用文件，其新版本（包括所有的修）适用于本文件。
ISO 9000:2015, Quality management systems — Fundamentals and vocabulary ISO 9000：2015 质量管理体
系 基础和术语

Aftermarket part 售后市场零件
Replacement part(s) not procured or released by an OEM for service part applications, which may or may
not be produced to original equipment specifications并非由OEM为服务件应用而采购或放行的替换零
件，可能按照或未按照原始设备规范进行生产

Customer requirements 顾客要求
all requirements specified by the customer (e.g., technical, commercial, product and manufacturing 
process-related requirements, general terms and conditions, customer-specific requirements, etc.) 
Where the audited organization is a vehicle manufacturer, vehicle manufacturer subsidiary, 
or joint venture with a vehicle manufacturer, the relevant customer is specified by the 
vehicle manufacturer, their subsidiaries, or joint ventures.
顾客要求
Outsourced process  外程
Portion of an organization‘s function (or processes) that is performed by an external organization由外部
组织履行的一部分组织功能（或过程）。
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